Jet Bus Baji's Privacy Policy — Your data is safe with us

1. Introduction

Certain personal information is collected when you use the Jet Bus Baji website and mobile application. This privacy policy explains exactly what types of information Jet Bus Baji collects, the purposes for which that information is used, and the methods we follow to keep your data secure.

By using the Jet Bus Baji platform, you agree to the terms of this privacy policy. We will update this page whenever changes are made, and you will be notified by email for any major updates.

2. Information We Collect

The following types of information may be collected when you register and use the Jet Bus Baji platform:

Jet Bus Baji collects only the information that is necessary. No excess or irrelevant data is collected.

3. How Your Information Is Used

Jet Bus Baji uses the information it collects for the following purposes:

• Account creation, management, and verification (KYC).
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer service and support.
• Keeping you informed about new bonus offers, promotions, and updates.
• Preventing fraud, money laundering, and unauthorized access.
• Monitoring gameplay patterns to ensure responsible gaming.
• Improving platform performance and user experience.
• Compliance with legal obligations and reporting to regulatory authorities.

4. Data Sharing Policy

Jet Bus Baji may share your personal information with third parties only in limited and specific circumstances. These circumstances are detailed below:

• Payment provider: Approved payment gateways including bKash, Nagad, and Rocket receive the information needed to complete transactions.
• Law Enforcement: Information may be disclosed to authorities under a court order or legal obligation.
• Licensing authority: Relevant information may be shared during audits or inspections by gaming regulatory authorities.
• Technology partner: Contracted technology providers operating the platform may receive limited data, but are bound to comply with our Privacy Policy.

5. Cookie Policy

Jet Bus Baji uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your language, theme, and preferences.
• Analytics cookies: Used to understand how many people are viewing a page — does not identify anyone personally.
• Marketing cookies: Used to show relevant offers — you can turn these off at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6. Data Security Measures

Jet Bus Baji uses industry-standard security technology to protect your personal information. Our security framework includes:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-factor authentication (2FA): An additional layer of security can be added to your account.
• Firewall & DDoS protection: Prevention of unauthorized access and cyberattacks.
• Regular security audits: Regular system testing by third-party experts.
• Restricted Access Policy: Only authorized personnel are permitted to access user information.
• Data backup: Regular backups are maintained on encrypted servers.

However, no transmission over the internet can be guaranteed to be completely secure. If you suspect any security breach, please notify the Jet Bus Baji support team immediately.

7. Data Retention Period

Jet Bus Baji retains your information for defined periods based on necessity. The general rules are as follows:

• Account data: retained for the lifetime of the account and for a minimum of 5 years after closure.
• Financial transaction records: minimum 7 years, as required by law.
• Customer support communications: up to 3 years.
• Cookie and session data: until the end of the session or a maximum of 13 months.

Retention periods may be extended for legal obligations or dispute resolution. Once the applicable period expires, data is securely deleted.

8. Your Rights

Under Jet Bus Baji's privacy policy, you have the following rights:

To exercise any of these rights, email [email protected] or reach out via live chat. Jet Bus Baji will endeavor to respond within 30 days.

9. Protection of Minors

Jet Bus Baji strictly prohibits anyone under the age of 18 from using the platform. To protect minors, we take the following measures:

• Age verification is carried out at the time of registration.
• Age is verified during the KYC process using a national ID card or passport.
• Any account identified as belonging to a minor is terminated immediately.
• Parents are advised to use family control software.

If you see a minor using Jet Bus Baji, please contact us.

10. Policy Changes

Jet Bus Baji may update this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be revised.
• You will be notified at your registered email address about any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We always recommend reviewing this privacy policy regularly.